{"id":14876,"date":"2024-11-20T03:07:58","date_gmt":"2024-11-20T06:07:58","guid":{"rendered":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/?page_id=14876"},"modified":"2024-11-21T17:08:02","modified_gmt":"2024-11-21T20:08:02","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/ouvidoria\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14876\" class=\"elementor elementor-14876\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31aefee7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31aefee7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e0d5d32\" data-id=\"2e0d5d32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b9783ce elementor-widget elementor-widget-image\" data-id=\"1b9783ce\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bartolomeulisandro.com.br\/bartolosistema\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"220\" height=\"66\" src=\"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-content\/uploads\/2023\/07\/5e695018681006ab019ca4ea_logo-aeroporto-.png\" class=\"attachment-large size-large wp-image-14785\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf6d22c elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"6bf6d22c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plane-departure\"><\/i><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-364f1b12 elementor-widget elementor-widget-heading\" data-id=\"364f1b12\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ouvidoria<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-385d3a25 elementor-widget elementor-widget-text-editor\" data-id=\"385d3a25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A Ouvidoria \u00e9 um canal exclusivo para receber, processar e gerenciar den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es de informa\u00e7\u00e3o, consultas sobre conflito de interesses, pedidos, sugest\u00f5es ou elogios enviados pelos passageiros e demais usu\u00e1rios do aeroporto. Nosso objetivo \u00e9 oferecer um atendimento independente e eficiente, buscando sempre a melhoria cont\u00ednua de nossos servi\u00e7os.<\/p><p>Este canal \u00e9 destinado \u00e0 administra\u00e7\u00e3o aeroportu\u00e1ria e visa resolver quest\u00f5es relacionadas aos servi\u00e7os e \u00e0 infraestrutura do aeroporto. Para situa\u00e7\u00f5es envolvendo problemas com a companhia a\u00e9rea, como atrasos de voo, recusa de embarque, overbooking, cancelamento de voo, bagagem perdida ou danificada, altera\u00e7\u00f5es de hor\u00e1rios ou baixa qualidade de servi\u00e7o, pedimos que a reclama\u00e7\u00e3o seja direcionada diretamente \u00e0 empresa a\u00e9rea respons\u00e1vel.<\/p><p>Estamos \u00e0 disposi\u00e7\u00e3o para ouvir e agir em favor de um aeroporto cada vez melhor para todos!<\/p><p><span style=\"text-align: justify;\">Para enviar seu relato, preencha o formul\u00e1rio abaixo.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7ecd7a59 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ecd7a59\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6597becd\" data-id=\"6597becd\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73075981 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"73075981\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Ouvidoria\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"14876\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"73075981\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_0132647 elementor-col-100\">\n\t\t\t\t\t<H5>Informa\u00e7\u00f5es para contato<h5>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nome\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_38bc347 elementor-col-25\">\n\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_38bc347]\" id=\"form-field-field_38bc347\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telefone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-75 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_3fff88d elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_3fff88d]\" id=\"form-field-field_3fff88d\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Data (*)\" required=\"required\" aria-required=\"true\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-time elementor-field-group elementor-column elementor-field-group-field_b2dabef elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t<input type=\"time\" name=\"form_fields[field_b2dabef]\" id=\"form-field-field_b2dabef\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-time-field\" placeholder=\"Hor\u00e1rio (*)\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_454ea39 elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_454ea39]\" id=\"form-field-field_454ea39\" rows=\"4\" placeholder=\"Descreva detalhadamente o ocorrido ou a situa\u00e7\u00e3o observada.\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_a98bbe6 elementor-col-100\">\n\t\t\t\t\tSe necess\u00e1rio, anexe documentos ou arquivos que possam auxiliar na an\u00e1lise do\nrelato.\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_36b6d0b elementor-col-100\">\n\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_36b6d0b][]\" id=\"form-field-field_36b6d0b\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"32\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_18e9b90 elementor-col-100\">\n\t\t\t\t\tFormatos: PDF, Word, JPEG, PNG<br>\nLimite: At\u00e9 5 arquivos<br>\n\nTamanho M\u00e1ximo Total: 32MB\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ouvidoria A Ouvidoria \u00e9 um canal exclusivo para receber, processar e gerenciar den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es de informa\u00e7\u00e3o, consultas sobre conflito de interesses, pedidos, sugest\u00f5es ou elogios enviados pelos passageiros e demais usu\u00e1rios do aeroporto. Nosso objetivo \u00e9 oferecer um atendimento independente e eficiente, buscando sempre a melhoria cont\u00ednua de nossos servi\u00e7os. Este canal \u00e9 destinado [&hellip;]<\/p>\n","protected":false},"author":188,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-14876","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/pages\/14876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/users\/188"}],"replies":[{"embeddable":true,"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/comments?post=14876"}],"version-history":[{"count":7,"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/pages\/14876\/revisions"}],"predecessor-version":[{"id":14937,"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/pages\/14876\/revisions\/14937"}],"wp:attachment":[{"href":"https:\/\/bartolomeulisandro.com.br\/bartolosistema\/wp-json\/wp\/v2\/media?parent=14876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}